Privacybeleid

Below we explain how your data is processed when you shop here. This privacy policy describes this.

Which data is collected?

When you make a purchase or visit this website, different types of data are collected:

Personal data: This includes your name, email address, billing and shipping address and phone number. You provide this information when creating an account or placing an order.

Payment data: When you make a purchase, your payment details, such as credit card number, PayPal account details, etc., are collected. This is handled by our payment processors, PayPal, Apple Pay and Google Pay, and we do not store your full payment details directly on our servers.

Device and browser information: We automatically collect certain information about your device and browser, such as your IP address, browser type, operating system and browsing behavior on our website. This helps us optimize your experience.

How is data used?

Your data is used to:

Process orders: To handle your orders, including processing payments, shipping products and providing order updates.

Communicate with you: We answer your questions, provide customer service and send you relevant information about your orders and account.

Improve services: We analyze website usage and trends to improve the functionality and design of our site and personalize your shopping experience.

Cookies and tracking:

This site uses cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files that are stored on your device and help us remember your preferences and track your activities. You can manage your cookie preferences through your browser settings.

Third parties:

Your data may be shared with certain external service providers that help manage this site and provide our services. 

Payment processors: PayPal, Apple Pay and Google Pay process payments securely.

These third parties are required to protect your data and only use it for the purposes for which it was provided.

Data security:

Security is a priority. This site uses SSL encryption to protect your personal and payment data during transmission. Payments are processed through secure payment gateways.

Your rights

You have rights regarding your personal data. You can:

Access: Request access to the personal data we hold about you.

Correction: Request that incorrect or incomplete data be corrected.

Deletion: Request that your personal data be deleted.

To exercise these rights, please contact info@avoralia.com.

Data retention

We retain your personal data for as long as necessary to achieve the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

Children’s privacy

This website is not intended for children under the age of 13 and we do not knowingly collect personal data from children under the age of 13.

Policy updates

This privacy policy may be updated from time to time. Changes will be published on this page and the date of the last update will be stated at the top.

Company name: Avoralia
Address: zweelerbink 117, emmen, drenthe, 7812jd, The Netherlands
Chamber of Commerce number: 92026753
VAT number: Nl004931839B43
Email: info@avoralia.com
Phone number: +447988579925

Customer service:
Monday - Friday: 9:00 - 17:00 GMT
Saturday and Sunday: 10:00 - 16:00 GMT

Average response time: within 24 hours